PRIVACY POLICY

Superteam World Sdn Bhd
Your privacy is important to us. It is Superteam World Sdn Bhd’s policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

 

 

1. Information we collect

Log data
When you visit our website, our servers may automatically log standard data provided by your web browser. This may include your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, time spent on each page, and other details.

 

Device data
We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location (GPS) data. The information we collect depends on your device settings and software.

 

Personal information
We may ask for personal information, such as your:

  • Name
  • Email
  • Phone/mobile number
  • Industry or sector
 

2. Legal bases for processing

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process your information only where:

  • It’s necessary for the performance of a contract (e.g., providing services you’ve requested);
  • It satisfies a legitimate interest (e.g., research, marketing our services, or protecting legal rights);
  • You give consent for a specific purpose (e.g., receiving newsletters);
  • We need to comply with legal obligations.

You can withdraw your consent at any time. We won’t keep your personal information for longer than necessary unless required by law or to protect your or others’ vital interests.

 

3. Collection and use of information

We may collect, hold, use, and disclose information for the following purposes:

  • To enable personalized experiences on our website;
  • To access and use our website, associated applications, and social media platforms;
  • To communicate with you;
  • For internal record keeping and administrative purposes;
  • For market research and business development, including improving our website;
  • To send promotional materials about our services or third-party services that may interest you;
  • To comply with legal obligations and resolve disputes.

We will not use your personal information for purposes outside of these.

 

4. Disclosure of personal information to third parties

We may disclose personal information to:

  • Third-party service providers (e.g., IT service providers, hosting providers, marketing or analytics partners);
  • Our employees, contractors, or related entities as necessary to fulfill our services.
 

5. International transfers of personal information

The personal information we collect may be stored and processed outside Malaysia, in countries where our partners and service providers operate. By providing us with your personal information, you consent to this international transfer. We will ensure appropriate safeguards are in place to protect your data.

 

6. Your rights and controlling your personal information

  • Choice and consent: By providing personal information, you consent to its collection and use as outlined in this policy. You may restrict the collection or use of your personal information and can opt out of direct marketing at any time.
  • Access and correction: You may request details or corrections of your personal information.
  • Data portability: You may request a copy of your personal information in a machine-readable format and transfer it to a third party.
  • Complaints: If you believe we have breached data protection laws, contact us to file a complaint. You also have the right to contact a regulatory authority.
 

7. Security of your personal information

Superteam World Sdn Bhd takes reasonable steps to protect your personal information from unauthorized access, disclosure, or modification. However, no internet transmission is 100% secure, so we cannot guarantee absolute data security.

 

8. Communications from Superteam World Sdn Bhd

We may contact you via email or other means for promotional offers, updates, surveys, or service-related communications. You may opt out of these communications at any time.

 

9. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device, enabling us to track site usage, customize your experience, and deliver relevant content. You can manage your cookie preferences in your browser settings.

 

10. Business transfers

In the event that Superteam World Sdn Bhd or its assets are acquired, personal information may be transferred to the acquiring party as part of the transaction.

 

11. Links to other websites

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of these sites.

 

12. Changes to this policy

We may update this Privacy Policy to reflect current practices. Your continued use of our website after any changes will be regarded as acceptance of these changes. If significant changes are made, we may ask you to re-consent to the updated policy.